OFFICE, RETAIL & INDUSTRIAL FACILITY MAINTENANCE • PREMIUM COMMERCIAL TILE SOLUTIONS • IDEAL TILE AND BATH LLC •
Privacy Policy
Ideal Tile and Bath LLC (“Ideal Tile and Bath,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when you visit our website or use our commercial facility services.
1. Information We Collect
We may collect information such as:
- Name
- Phone number
- Email address
- Service address or facility location
- Company name and role (if applicable)
- Details you share about your facility, project, or service needs
- Any information you provide when you contact us, request a quote, or book a service
2. How We Use Your Information
We use your information to:
- Provide, schedule, and manage our services
- Communicate with you about estimates, appointments, and job updates
- Send service-related notifications and follow-ups
- Respond to your questions and requests
- Improve our services, website, and customer experience
- Maintain internal records and documentation
We do not use your information for unrelated purposes without your consent.
3. SMS Communication
By providing your phone number, you agree that Ideal Tile and Bath LLC may send you SMS/text messages related to our services, including:
- Appointment confirmations and reminders
- Job status updates
- Follow-up messages about completed work
- Message frequency may vary
- Message and data rates may apply, depending on your carrier
- You can opt out at any time by replying STOP
- For help, reply HELP or contact us using the details below
Your phone number and SMS consent will never be shared or sold to third parties or affiliates for marketing purposes
4. Sharing of Information
We do not sell, trade, or rent your personal information.
- Provide our services (for example, coordinating with trusted subcontractors or suppliers)
- Comply with applicable laws, regulations, or legal processes
- Protect our rights, property, or safety, or that of our clients and partners
Any third parties who assist us are expected to protect your information and use it only for the services they provide to us.
5. Data Security
We take reasonable steps to help protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your information, subject to legal and business record-keeping requirements
To exercise these rights, please contact us using the details below.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Ideal Tile and Bath LLC
Address: 924 Sugar Rd, Copley, OH 44321
Phone: (216) 428-3509
Email: info@idealtileandbath.com
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of our website or services after changes are posted means you accept those changes.